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live.roles_unavailable ​

Refused 503 policy

The bus could not read who holds the live newsroom's roles just now.

OutcomeRefused, 503
Sourcepolicy: This bus's operational rules (identity, grants, size, idempotency, story ownership). Not a verdict of the SOM standard.
Checked atPull API (consumers) (see the order of checks)

What it means ​

A live newsroom actor asks the bus, before each beat and reaction, whether a real system holds its role in the house (GET /v1/jwt/live/roles). Your credentials are fine, but the roles could not be read. Nothing changed.

How to fix it ​

Keep to the roles you read last, and retry after a short backoff, honouring Retry-After. If it keeps happening, ask RND.


Branch on the rule id, never on the violation's message text. All rules: rule catalogue.

SOM is an open standard maintained by the SOM working group. This service is not endorsed by it.